Two Rivers Medical Centre
Welcome to our practice website. We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.
Electronic Prescription Service
On 12th January 2017, Two Rivers Medical Centre went live with the Electronic Prescription Service which means your prescription will be sent electronically to your nominated pharmacy. More information can be found here
Patient Partner - Cut the Phone Queues!
Please try Option 1 on our phone system, Patient Partner, to cut the queues to make, change or cancel an appointment.
Help us to help you by reducing our Did Not Attend rate and being able to offer more appointments. Last month 344 patients failed to attend their appointment. This equates to 68 hours lost just in November 2016.
If you need help with losing weight, stopping smoking or would like help to become more active please look at this website http://onelifesuffolk.co.uk/
Two Rivers Medical Centre Leaflet
A huge thank you to all our generous patients who donated to St Elizabeth Hospice during our recent Flu Clinics to raise an impressive £596.06.
It's Not Too Late For Your Flu Vaccination - Telephone Now!
Flu vaccination provides the best protection against an unpredictable virus which infects many people and can cause serious illness and death each year.
The following people are recommended to have a flu vaccination every year:
everyone aged 65 and over
anyone living with a long term medical condition*
people with caring responsibilities
children born between 1st Sept 2011 and 31st Aug 2014 (5 to 7 year olds will be offered vaccination at school)
*Long term conditions include:
- Heart disease (Angina/Heart Attack/Heart Failure)
- Lung disease (Asthma/COPD/Emphysema)
- Stroke or “mini” stroke
- Kidney disease
- Disease of Liver or spleen (or patients with no spleen)
- Reduced immunity (including patients on long term steroid tablets)
- Neurological disease (including cerebral palsy, MS, learning disability)
- Significantly overweight
Please see the leaflet here for more details about Flu Vaccination
Reviews for Long Term Medical Conditions
We are changing our recall system for patients with long term medical conditions who require annual monitoring reviews. Please see here for more information.
Named Accountable GP
All patients at the practice have a named accountable GP on their clinical record. Your named GP has overall responsibility for your care but you may see any GP of your choosing at the surgery. If you wish to find out who your named GP is, please ask at reception.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
(Site updated 23/01/2017)